Our Process

Know Exactly What To Expect When You Work With The Property Care Systems Team

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Here To Serve You

At Property Care Systems, we understand that your experience with us is essential to our partnership. That’s why we’ve developed a process designed to provide the best care for you and your home.

From the initial consultation to the final walk-through, we’ll be there for you every step of the way. We’ll listen to your needs and wants and help you make informed decisions about your project.

10 Easy Steps Towards Your Outdoor Haven

Step 1. Fill Out The Contact Form

To start the process, fill out the form on our contact page by clicking here. Feel free to attach any images you may have of your space so we can start envisioning your ideas.

Step 2. Phone Consultation with Designer

Once we receive your form, we will call you within one business day for a phone consultation with our designer. Together you will go over your wants and needs for your project so we can better understand the overall scope of work.

Our designer will give you ballpark pricing and information on an overall timeline and next steps during this time.

Step 3. On-Site Consultation With Estimate

During our on-site consultation, we will walk through the project with you and take any necessary measurements we'll need to complete the overall design. Afterward, we'll be able to give you an exact estimate for your project.

Step 4. Design Build (If Applicable)

If your project requires a design, we will map out your project during this time. To get a better idea of our design services, click here.

Step 5. Sign The Contract & Schedule Project Start

After we've gone over the scope of work for your project and you're entirely comfortable with all aspects of the estimate, we will sign the contract and collect your initial deposit, 10% of the total cost.

Once the contract is signed, we will establish your projected start date for your project.

Step 6. Pre-Job Walk-Through

On the day of your project start, our crew lead will do a pre-job walk-through with you to ensure you know what we will be doing when working on your home and answer any last-minute questions you may have.

Step 7. We Break Ground

This is where the fun begins! From here, we will collect a progress payment and start on your project.

While we are building your outdoor dream space, we will be available to answer any questions you may have as well as keep you updated on our progress.

Step 8. Final Walk-Through

On the day of completion, we will do a final walk-through with you to present to you your new outdoor space. If there is anything that does not meet your satisfaction, we will correct it during this time.

Step 9. Our Warranty

In addition to the manufacturer's warranty on materials, you also benefit from a 3-year craftsmanship guarantee. If anything happens to your project that is within our control, and covered in our contract, we will come out and fix it free of charge.

If your project includes greenery, there is a 1-year warranty on plants and trees.

Step 10. Follow Up

Even though your project is complete, we are still here to take care of you and your new outdoor space. We will perform a three-week check-in after project completion to ensure your space is perfect.

After that, we will perform bi-annual follow-ups for the duration of your 3-year craftsmanship guarantee.

Here’s What Our Customers Say

We are passionate about what we do, and love getting the chance to help our community. Our goal is to build relationships and give our customers the best experience possible.

Kathy Erickson
Kathy Erickson
2022-09-20
Absolutely love my new landscaping. Ben is easy to work with and very knowledge. Would highly recommend.
Daniel Clark
Daniel Clark
2022-08-31
Property care systems is a great company. They are fast, friendly, reliable, and hardworking. I would recommend them to anyone!
Bonnie Hendryx
Bonnie Hendryx
2022-08-16
This is the second paving project Ben has done for us. The quality of workmanship is outstanding, and Ben and his employees are a pleasure to work with. I highly recommend Property Care Systems.
Leslie Davis
Leslie Davis
2022-06-25
Ben and his crew are easy to work with and have done an amazing job on transforming our yard into lovely and usable space. We couldn't be happier with their work, professionalism and dedication to getting it right. We have had them do two jobs for us and both were done as planned and within agreed upon terms. We highly recommend him and wouldn't hesitate to hire him, again.
Ben Mollman
Ben Mollman
2022-06-20
Ben and his team were excellent. The provided great service from design and quoting through project completion.
marla brounstein
marla brounstein
2022-06-11
Ben conducted himself in the highest manner of professionalism with an ease of down-to-earth approach to make one feel relaxed. His workers are all top notch & care for the property & its surrounding environment is great.
Neuro Fighter
Neuro Fighter
2022-04-03
Top rate service! Very happy with Ben's design and completion of our backyard. Throughout the process he was upfront with the costs and very responsive to our questions. We are looking forward to having them do our front yard as well.
Andrew Sesto
Andrew Sesto
2022-03-29
There aren't enough stars to give to Ben and his guys. No matter the size of the project or the complexity of the detail requested, Ben and Nick exceeded expectations, ahead of schedule, time and time again.
Pam Pearson
Pam Pearson
2022-02-05
Property Care Systems did an excellent job of xeriscaping our front yard. Ben and his crew were on time, efficient, and professional through the process from start to finish. We are very pleased with the outcome and their ability to work with us during the project to arrive at the visual appeal that we were looking to achieve. Would certainly use their services again.

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